Thank you for choosing Srena, the internal transportation app that offers a range of services, including teckit booking, cart requests, and delivery orders. We take your privacy seriously and are committed to protecting your personal information. This privacy policy outlines the types of personal information we collect, how we use and protect it, and your rights and choices regarding your personal information.
Who we are
Our website address is: http://srena.com.
Collection of Personal Information
We collect personal information from you when you use our services, such as your name, contact information, and payment information. We also collect information about your use of our services, including the date and time of your bookings, and the pickup and drop-off locations.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We may share your personal information with our affiliates, service providers, and other third parties who help us provide our services. We may also share your personal information in response to a court order or other legal request, or to protect our rights or the rights of others.
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Changes to Privacy Policy
We may update this privacy policy from time to time. If we make material changes to this policy, we will notify you by email or by posting a notice on our website.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You have the right to access and correct your personal information and to request that we delete your personal information. You also have the right to object to the processing of your personal information for marketing purposes or to request that we limit the processing of your personal information. To exercise your rights and choices, please contact us at [email protected].
Use of Personal Information
We use your personal information to provide our services, including processing your bookings and payments, communicating with you about your bookings, and improving our services. We may also use your personal information for marketing purposes, such as sending you promotional emails or SMS messages, unless you opt-out of receiving such communications.
Security of Personal Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technology to protect your payment information and maintain physical, electronic, and procedural safeguards to protect your other personal information.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at [email protected].
By using our services, you acknowledge that you have read and understood this privacy policy and agree to our collection, use, and sharing of your personal information as described herein.